FAQ

Q1: Can I get a sample?

A:Free samples is available, while the shipping cost should undertake by your side.

Q2: What is your MOQ?

A:Our MOQ is 10g, 100g and 1kg for your evaluation quality of our goods on the condition that sample charge is 100% paid.

Q3: Is there any discount?

A:Yes, for larger quantity, we always support with better price.

Q4: What payment terms do you accept ?

A:We’d like to accept T/T, L/C, Paypal, or Western Union.

Q5: How long will it take to get the good?

A:Depending on your location, For small order, please expect 5-7 days by DHL,UPS,TNT, FEDEX, EMS. For mass order, please allow 5-8 days by Air, 20-35 days by Sea.

Q6: How do you treat quality complaint?

A:First of all, our quality control will ensure the product quality in advance. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.